ServiceNow Australia — Direct Instance URLs (Study / Deploy)
Platform target: ServiceNow Australia (current family, Sep 2026) · next EA: Brazil
URLs catalog: SERVICENOW_DIRECT_URLS_CATALOG.md
1-week study + deploy: SERVICENOW_ONE_WEEK_STUDY_DEPLOY_AUSTRALIA.md
HR Leave app: Scopex_786686_hr_leave· HR_Leave_App/APPLICATION.md
Placeholder: {BASE} = https://YOUR_INSTANCE.service-now.com
Replace {BASE} with your PDI / company instance URL.
| Method | Pattern |
|---|---|
| Classic list | {BASE}/incident_list.do |
| Filter Navigator | type incident.list or module name |
| Next Experience frame | {BASE}/now/nav/ui/classic/params/target/incident_list.do |
| Background Scripts | {BASE}/sys.scripts.do |
A) Platform Administration
| Area | Filter search | Direct URL | Purpose |
|---|---|---|---|
| Users | users · sys_user |
{BASE}/sys_user_list.do |
حسابات المستخدمين |
| Groups | groups |
{BASE}/sys_user_group_list.do |
مجموعات الأدوار |
| Roles | roles |
{BASE}/sys_user_role_list.do |
أدوار المنصة/التطبيق |
| ACL | access control |
{BASE}/sys_security_acl_list.do |
أمان الجداول والحقول |
| Dictionary | dictionary |
{BASE}/sys_dictionary_list.do |
تعريف الحقول |
| Tables | tables |
{BASE}/sys_db_object_list.do |
سجل الجداول |
| System Properties | system properties |
{BASE}/sys_properties_list.do |
إعدادات المنصة |
| Update Sets | local update sets |
{BASE}/sys_update_set_list.do |
نقل التكوين |
| Plugins | plugins |
{BASE}/v_plugin_list.do |
تفعيل المنتجات |
| Scheduled Jobs | scheduled jobs |
{BASE}/sysauto_script_list.do |
مهام مجدولة |
| Event Registry | event registry |
{BASE}/sysevent_register_list.do |
تسجيل أحداث |
| Event Log | event log |
{BASE}/sysevent_list.do |
طابور الأحداث |
| Notifications | notifications |
{BASE}/sysevent_email_action_list.do |
إشعارات البريد |
| Email log | email |
{BASE}/sys_email_list.do |
سجل البريد |
| Import Sets | data sources |
{BASE}/sys_data_source_list.do |
استيراد بيانات |
| Transform Maps | transform maps |
{BASE}/sys_transform_map_list.do |
تحويل الاستيراد |
| MID Server | mid server |
{BASE}/ecc_agent_list.do |
وكيل الشبكة |
B) Development
| Area | Filter search | Direct URL | Purpose |
|---|---|---|---|
| Studio | studio |
{BASE}/$studio.do · {BASE}/now/studio |
IDE للتطبيقات المحددة النطاق |
| App Engine Studio | app engine studio |
{BASE}/now/app-engine-studio |
Low-code |
| Business Rules | business rules |
{BASE}/sys_script_list.do |
منطق خادم |
| Client Scripts | client scripts |
{BASE}/sys_script_client_list.do |
منطق نموذج المتصفح |
| UI Policies | ui policies |
{BASE}/sys_ui_policy_list.do |
قواعد واجهة بدون سكربت |
| UI Actions | ui actions |
{BASE}/sys_ui_action_list.do |
أزرار النموذج |
| Script Includes | script includes |
{BASE}/sys_script_include_list.do |
مكتبات قابلة لإعادة الاستخدام |
| Flow Designer | flow designer |
{BASE}/now/flow-designer · {BASE}/sys_hub_flow_list.do |
أتمتة حديثة |
| Workflow (legacy) | workflow |
{BASE}/wf_workflow_list.do |
إرث — فضّل Flow |
| ATF | automated test framework |
{BASE}/sys_atf_test_list.do |
اختبار آلي |
| Scripted REST | scripted rest |
{BASE}/sys_ws_definition_list.do |
REST وارد |
| REST Message | rest message |
{BASE}/sys_rest_message_list.do |
REST صادر |
| Background Scripts | scripts - background |
{BASE}/sys.scripts.do |
تشخيص سريع |
C) Service Catalog / Portal / Employee Center
| Area | Filter search | Direct URL |
|---|---|---|
| Catalog Items | catalog items |
{BASE}/sc_cat_item_list.do |
| Record Producers | record producers |
{BASE}/sc_cat_item_producer_list.do |
| Order Guides | order guides |
{BASE}/sc_cat_item_guide_list.do |
| Variables | catalog variables |
{BASE}/item_option_new_list.do |
| User Criteria | user criteria |
{BASE}/user_criteria_list.do |
| Service Portal | service portal |
{BASE}/sp_portal_list.do · {BASE}/sp |
| Widgets | sp_widget |
{BASE}/sp_widget_list.do |
| Employee Center | employee center · esc |
{BASE}/esc |
| Requests / RITM | sc_request · ritm |
{BASE}/sc_request_list.do · {BASE}/sc_req_item_list.do |
D) Reports · Dashboards · Performance Analytics
| Area | Filter search | Direct URL |
|---|---|---|
| Create / Report Designer | reports · create new |
{BASE}/$report.do · {BASE}/report_home.do |
| All Reports | sys_report |
{BASE}/sys_report_list.do |
| Dashboards | dashboards |
{BASE}/pa_dashboards_list.do · {BASE}/$pa_dashboard.do |
| PA Indicators | indicators |
{BASE}/pa_indicators_list.do |
| PA Breakdowns | breakdowns |
{BASE}/pa_dimensions_list.do |
| PA Widgets | pa widgets |
{BASE}/pa_widgets_list.do |
| Data Collectors | data collectors |
{BASE}/pa_collectors_list.do |
| Scorecards | scorecards |
{BASE}/pa_scorecards_list.do |
Full lab guide: HR_Leave_App/07_REPORTS_DASHBOARDS_PA.md · SERVICENOW_REPORTS_DASHBOARDS_PA_COMPLETE_GUIDE.md
E) ITSM
| Area | Filter search | Direct URL |
|---|---|---|
| Incident | incident |
{BASE}/incident_list.do |
| Problem | problem |
{BASE}/problem_list.do |
| Change | change request |
{BASE}/change_request_list.do |
| Knowledge | knowledge |
{BASE}/kb_knowledge_list.do |
| SLA Definitions | sla |
{BASE}/contract_sla_list.do |
| Task SLA | task sla |
{BASE}/task_sla_list.do |
| Assignment Rules | assignment rules |
{BASE}/sysrule_assignment_list.do |
| Service Operations Workspace | sow |
{BASE}/now/sow/home |
Docs: ITSM_MODULE_COMPLETE_GUIDE.md · HR_Leave_App/modules/ITSM.md
F) CSM
| Area | Filter search | Direct URL |
|---|---|---|
| Account | customer_account |
{BASE}/customer_account_list.do |
| Contact | customer_contact |
{BASE}/customer_contact_list.do |
| Case | sn_customerservice_case |
{BASE}/sn_customerservice_case_list.do |
| Consumer | consumer |
{BASE}/sn_customerservice_consumer_list.do |
| CSM Workspace | csm workspace |
{BASE}/now/cwf/agent |
| Entitlements | entitlements |
{BASE}/service_entitlement_list.do |
Docs: CSM_MODULE_COMPLETE_GUIDE.md · HR_Leave_App/modules/CSM.md
G) FSM
| Area | Filter search | Direct URL |
|---|---|---|
| Work Order | wm_order |
{BASE}/wm_order_list.do |
| Work Order Task | wm_task |
{BASE}/wm_task_list.do |
| Dispatch Group | dispatch group |
{BASE}/dispatch_group_list.do |
| Territory | territory |
{BASE}/sm_territory_list.do |
| Dispatcher Workspace | dispatcher workspace |
{BASE}/now/fsm/dispatcher |
Docs: FSM_MODULE_COMPLETE_GUIDE.md · HR_Leave_App/modules/FSM.md
H) SPM
| Area | Filter search | Direct URL |
|---|---|---|
| Demand | dmn_demand |
{BASE}/dmn_demand_list.do |
| Idea | idea |
{BASE}/idea_list.do |
| Project | pm_project |
{BASE}/pm_project_list.do |
| Portfolio | pm_portfolio |
{BASE}/pm_portfolio_list.do |
| Program | pm_program |
{BASE}/pm_program_list.do |
| Resource Plan | resource_plan |
{BASE}/resource_plan_list.do |
| Time Card | time_card |
{BASE}/time_card_list.do |
| PPM UX | ppm |
{BASE}/now/ppm |
Docs: SPM_MODULE_COMPLETE_GUIDE.md · HR_Leave_App/modules/SPM.md
I) HR Leave app (x_786686_hr_leave)
Scripts index: HR_Leave_App/SCRIPTS_INVENTORY.md
J) Related — CMDB · HRSD
| Area | Direct URL |
|---|---|
| CI list | {BASE}/cmdb_ci_list.do |
| CI Class Manager | {BASE}/now/cmdb/ci-class-manager |
| CMDB Workspace | {BASE}/now/cmdb |
| Application Service | {BASE}/cmdb_ci_service_auto_list.do |
| HR Case | {BASE}/sn_hr_core_case_list.do |
| HR Profile | {BASE}/sn_hr_core_profile_list.do |
| HR Agent Workspace | {BASE}/now/hr/agent |
| Employee Center | {BASE}/esc |
Quick open checklist
{BASE}/stats.do— تأكد من إصدار المثيل{BASE}/sys_update_set_list.do— Update Set يومي{BASE}/$studio.do— تطبيق HR Leave{BASE}/now/flow-designer— Flows{BASE}/now/sow/home— ITSM ops{BASE}/x_786686_hr_leave_req_v2_list.do— طلبات الإجازة{BASE}/$report.do— تقارير{BASE}/esc— Employee Center